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How to get an appointment for Rénoclimat

How to obtain an appointment

You must obtain or have already obtained an energy evaluation of your home before starting your eco-energy renovation work in order to qualify for Rénoclimat financial assistance.

1 866 266-0008To schedule an appointment for the energy evaluation of your home, please call our Customer Service Department at 1-866-266-0008. 

Our business hours are:

  • 8:30 a.m. to 4:30 p.m. on Mondays, Tuesdays, Thursdays and Fridays
  • 10:00 a.m. to 4 :30 p.m. on Wednesdays

A Rénoclimat energy advisor from your area will contact you as soon as possible. You can decide together which date is convenient for you to obtain the energy evaluation of your home.

Only a Rénoclimat energy advisor duly mandated by TEQ can conduct an energy evaluation of your home.


We will ask you to provide proof of ownership (copy of your tax bill or transfer tax) for your residence when the Rénoclimat advisor visits you for the first time.

For details of what is involved in an energy evaluation, please see the description on this website.

Notice to participants

Given the increase in requests to participate in the Rénoclimat program, the application processing times for energy assessment appointments can exceed 20 business days in several regions of Québec.

A new authorized organization will be named as quickly as possible for the Bas-Saint-Laurent and Chaudière-Appalaches regions, to replace the one that began the mandate this year. We will be contacting the participants concerned regarding this matter.

Transition énergétique Québec continues to accept requests for appointments and the order of priority will be respected when the applications are processed.

The realization of the pre-work energy evaluations could be prioritized to enable participants to access the program and start the work. Participants who are awaiting their post-work energy evaluation could experience a delay in the evaluation but the financial assistance remains accessible for eligible work.

Please be assured that steps are being taken to remedy the situation.

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